Street/market vendors who are enrolled can for the first time in the history of Zambia, can accept a VISA/MasterCard Payment that has helped them with more access to business opportunity. Swish Pay is an inclusive financial application that enables and includes everyone from organised larger retailers to informal market / street vendors. Mobile money boosts Zambia’s financial inclusivity strategy In April the solution was released commercially, however because the concept of no wallet is new in Zambia, the focus is now on provincial roll out and adoption. The pilot included closed user group testing from January to mid-April. Swish Pay, designed by NetOne and a designated payment system by Bank of Zambia, was piloted on 11 January 2021, after three years of development. NetOne Group CEO Bejoy Nettikadan says the intention is for the solution to work with existing wallet providers to ensure enhanced financial inclusion and the solution is aimed at any merchant, irrespective of size of operation.ĭevelopers say the platform is PCI DSS (Payment Card Industry Data Security Standard) compliant and allows a consumer to safely pay for goods and services from their VISA/MasterCard/ wallet of their choice by simply linking the mode of payment to the Swish Pay App. Swish Pay, touted as the first wallet-agnostic payment platform in Zambia, has been launched commercially by the NetOne Group after a successful pilot in January this year.
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